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Desktop_Manager

Overview Benefits Features What’s New in Release 2.7? ROI Model & Customers

Comprehensive Notes Client Management

Desktop ManagerTM 2.7, with full support of Notes 8.5.1 Clients and Sametime Preferences, provides comprehensive audit, enforcement of corporate standards, and automatic recovery of Notes Clients through a central platform for both Notes Administrators and Help Desks.

Enables comprehensive remote administration of your companywide Notes Clients. All aspects of Client administration and maintenance are centrally defined and managed by Notes Administrators.
NEW! - Network independent operation. Locally replicated  Desktop ManagerTM 2.7 databases  enable the continuous audit and enforcement without needing a network connection.
NEW! – Network impact management through analysis of database replication impact on the network and “Hooks” to prevent certain administrator-defined actions by End-Users.
Increased End-User productivity - Desktop ManagerTM 2.7 silently audits and implements fixes and changes in the background, never inconveniencing End-Users with administrative activities.
Increased effectiveness of Administration - The straightforward User Interface and ease of use provides access to powerful features assuring comprehensive remote administration, control and enforcement of settings and configurations of Notes clients.

Thanks to its architecture and extensive auditing functionalities, Desktop ManagerTM 2.7 makes it possible to analyze and modify a single workstation, a group of workstations, or all workstations, as needed, or on a scheduled basis.

Data regarding memory, disc space, operating system, local settings as well as Notes configuration data such as version, databases installed, user preferences, ID File, etc. are all provided conveniently for administrators and support staff.

Key features:

NEW! - Network independence
NEW! - Full support of Notes 8.5.1 Clients
NEW! - Support for Sametime Preferences
NEW! - Network impact management
Remote Audit of hardware and Notes set up
Elimination of repetitive administrative tasks for local databases
Automatic configuration enforcement
Comprehensive range of remote administrative actions such as implementation of new databases, changing Notes parameters, changing Users’ preferences, etc.

Diagram of Desktop Manager 2.7 architecture:


The ROI on Desktop ManagerTM 2.7 ROI is less than 6 months!

Desktop ManagerTM 2.7 provides Notes Administrators complete control over the Notes Clients they manage, without inconvenience to End-Users.


Desktop Manager 2.7 helps save significant time and money by providing:

Helpdesks

Diagnostic and repair without involving the End-User
Reduced volume of Help Desk calls
Lower duration of Help Desk calls

IT Management:

Complete audit of Lotus Notes Client Installations and configurations
A central platform to remotely control, modify or configure Lotus Clients
Remote execution of configuration changes
Easy remote Lotus Notes application deployment

Users :

Guaranteed compliance of Lotus Notes Client with administrator-defined configuration standards
Better and faster service provided by Help Desks
Lotus Notes Clients retain their optimal configuration

Administrative activity is completely transparent for Lotus Notes users with Desktop ManagerTM 2.7 installed.

Click here to get our ROI tool and calculate how much you can save by implementing Desktop Manager 2.7.

 

 


Desktop Manager provides the following key features:

Workstation audits (CPU, Memory, DiskSpace, OS, Local Settings, etc)
 Support for roaming users
 Local maintenance launch (Fix up, compact, updatall, refresh design, etc)
 Add database icons on the workspace
 Change the icon database name / path
 Define Workspace as startup Page for the Notes client
 Modify Location Connection and Account document values
 Modify the options of Replicator page entries (Replication direction, Server definition, Active/not-active)
 Modify Archive Profile document values
 Compact databases
 Modify database ACL
 Update desktop ECL from NAB administration ECL
 Add / delete / modify Notes.ini file variable values
 Define a Notes database as the default startup Page for the Notes client
 Sample Agents that shows you how to build a dynamic Mail Signature containing user's personal information (phone number, location ...) and If some of the information is changed in the NAB, the Signature is updated automatically! 

To find out more on Desktop Manager Features and the typical issues Lotus Notes Administrators and Helpdesk staff can resolve with Desktop Manager download the documentation and white papers!

 

Interface

Requirements:

Supported versions:
Domino server: All versions 4.6.x - 8.x

Operating System:
All Windows 32 bit versions (95, 98, Me, 2000, NT, XP, Vista & Windows 7)
Windows 64 bit (Vista & 7)
Citrix Environments


What's new?

Full support for Notes client 8.5.1 & Sametime Preferences
New architecture
     Local database
     Emergency Tasks
Faster execution
     Runtime – no reliance on network
     Installation – Starter database
     Modifications – made in local replica
     Only incremental local copies made
Improvements for enhanced Administrator and End-User productivity
     Multi-criteria/Multi-thread Search
     Quick Action Task
     Emergency Task
     Complete audit of all local databases for each user (not just Mail)
     Hides Error Screens and Progress Bar from End-Users
Tools for network impact management
     Desktop Manager 2.7 replication scheduling
     Network usage for replication of ALL local databases for each user
     Additional Hook features
Additional LotusScript API functions
Additional Desktop Manager Script API functions

Diagram of Desktop Manager 2.7 architecture:

Click here to download Desktop Manager 2.7 Brochure

Click here to download Desktop Manager 2.7 Technical Datasheet

 


With Desktop Manager, reduce Lotus Notes client TCO and achieve a ROI in less than six months! 


Reduce Helpdesk call volume and duration by at least 20%
Improve Lotus Notes administration team productivity by at least 20%
Reduce Administration and Helpdesk travel time and costs
Reduce time spent on Lotus Notes account creations and restores by at least 80%
Improve company productivity by eliminating administrative and IT-related management tasks by end users 

Click here to download the ROI model
Click here to download a ROI example

Desktop Manager Customers

Academy Sports & Outdoors Fresenius Medical Care
ACCURO BVBA Galeries Lafayette
Actelion Givaudan
Air France Groupama
ARKEMA IFM Electronic
Baltimore Arcoil International BV Merck KGaA
Bauhaus Monier Group
Bibliothèque Nationale de France* BRED SITA - AERO
Bauarbeiter-Urlaubs- & Abfertigungskasse (BUAK) Société des Ciments Antillais
BULL Sparkasse Leer-Wittmund
Caisse Centrale de Réassurance Stanford Law School
Calyon Stonyfield
Carrefour SUFFEL
Chambre de Commercie et d'Industrie de Paris (CCIP) T-A-M-S
Cirso Terre des Hommes
Coca-Cola TJX
Compagnia Generale Trattori Total Exploration Production
DANONE USA Total Gaz Power
Desjardins TOTAL Holding
Devoteam Touring Club de Suisse
DGA UN Netherlands
EDF/GDF United Nations - UNDOF
EDS University of Lund
Emhart Glass Vertex
Epson America Inc. WebToPUS
ERAMET Western Mutual Insurance Company
ERNI WURTH INDUSTRIE FRANCE
EUROCLEAR  

 

 

 


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