Upgrading Notes Clients; a process that demands a minimum impact on the Business

Lotus Notes Clients are a cornerstone of the Business. The consumption of email and Applications depend on it. Upgrade projects are highly visible and potentially time consuming making them a Project with high risk...

From a Business standpoint, Lotus Notes Clients are not standardized, different end users have made different modifications. Often, a lot of 'legacy' is sitting on those Notes Clients making them dangerous in the context of an Upgrade Project. Without Cooperteam Desktop Manager in place, the risk of Lotus Notes Clients not functioning after an Upgrade is substantial. Besides dealing with the unknown there is the increased minimum hardware requirements. CPU, memory, disk space all become an additional risk if you do not up-front plot this to your current install base. Without having the facts and without having the capacity to clean up Lotus Notes clients prior to your Project, you run a risky project. Those impacted first are the end users, the Business.

From a IT standpoint, there is no single overview of the actual operational process of the Upgrade over hundreds or even thousands of Notes Clients. The delivery of the package would be in 'one go' and 'very large' (500MB). The distribution of the package, visualizing the installation and the final upgrade process becomes virtually impossible without Cooperteam Desktop Manager Solution. There where end users make 'mistakes' or become 'rogue', Cooperteam can detect this and avoid worse.

Ensuring that the project goes smoothly from an organizational perspective is essential. Collaborate with Cooperteam to find non-IT champions within the organization and work with them to build and promote a Business Requirements Document that can be used to promote the project. Acceptance is key in reducing Project risk....

Upgrading Lotus Notes Clients, fast, cost effective and with continuous insight

Cooperteam Desktop Manager is easy to deploy and the results in terms of Audit, Analysis and repair is instant. With this insight you can safely build the Upgrade process, while optimizing your Notes Clients.

Key processes and pre-project steps
	Workstation Audit (CPU, Memory, DiskSpace, OS, Local Settings, etc)
	Support for roaming users
	Local maintenance launch (Fix up, compact, update all, refresh design, etc)
	Manage database icons on the workspace
	Change the icon database name/path
	Management of Personal Address Book documents (connection, location…)
	Modify Location Connection and Account document values
	Modify the options of Replicator page entries (Replication Active/not-active)
	Modify values
	Compact databases
	Modify database ACL
	Update desktop ECL from NAB administration ECL
	Add / delete / modify Notes.ini

A global solution for industrialising the version upgrade:

Cooperteam provides a global solution which ensures the automation, management and control of your version upgrade project.  This solution is based on two tools, Desktop Manager and its add-on module, Desktop Upgrader:

Control and Reduce your project costs, duration and risks

Guarantee Quality of Service and application availability

Standardise new Lotus Notes client configuration